Lighthouse ERP
Equipment Sales and Service Industry
Simple to Use
Easy to Implement
Flexible to Customized Solution
In the Equipment Sales and Service Industry, daily operations often get tangled in manual errors, delayed tracking, and fragmented communication. Issues like missed warranty updates, lost purchase order trails, and disconnected service records don’t just slow things down they directly impact customer trust and profitability.
What this industry truly needs is real-time visibility into every transaction from order to service to payment. That's exactly what Lighthouse ERP delivers.
With 38 years of deep domain experience, Lighthouse ERP understands the critical need for precise tracking, warranty lifecycle management, service scheduling, and financial integration. Our ERP system is not just software, it's a purpose-built solution designed to unify sales, service, inventory, and accounts under one centralized platform. Every erp module works together to eliminate silos and give you control over operations that are often left unmanaged in traditional systems.
Lighthouse ERP for the Equipment Sales and Service Industry is crafted to handle complex service models, AMC tracking, spare parts flow, and after-sales support with accuracy, accountability, and minimal manual effort. Since 1987, we’ve helped industry leaders fix what they couldn’t track and grow by what they could finally see.
Tracking multiple equipment orders across vendors, clients, and service centers becomes fragmented leading to delays, order mismatches, and customer dissatisfaction which can sorted with purchase order management system.
In absence of dedicated warranty management, businesses often miss claim periods, offer unauthorized services, and lose revenue on in-warranty equipment.
When service logs and AMC schedules aren’t centrally maintained, after-sales service management becomes inefficient, affecting SLA compliance and engineer accountability.
Lack of visibility into stock levels and spare part availability across multiple locations causes delayed service, unnecessary inventory costs, and poor fulfillment rates.
Operating with siloed systems results in billing errors, delayed invoicing, and inconsistent revenue recognition compromising cash flow and financial transparency , a integrated financial management systems can solve this problem.
ERP for equipment trading helps businesses monitor purchase orders, delivery statuses, and pending shipments.
ERP tracks and notifies service teams of expiry windows, and flags in warranty vs out-of-warranty jobs helping avoid missed claims and boosting post-sale service revenue.
Using an integrated after-sales service, every maintenance request, breakdown, and AMC schedule is stored against equipment serial numbers for complete traceability.
With real-time inventory dashboards and reorder alerts, equipment service ERP software helps avoid stockouts, reduce overstocking, and ensure on-time availability of spares.
Lighthouse ERP unifies sales, service, and financial workflows automating invoice generation, linking service billing, and offering clear profitability and revenue insights.
Handle single buyers, large corporate accounts, and multiple consignee locations under one unified system ensuring accurate billing and delivery tracking.
Analyze sales on multiple levels party-wise, item-wise, broker-wise, and sales executive-wise for better performance insights and strategic planning.
Generate quotations, sales orders, challans, and invoices in sequence, with auto-conversion of customer orders into vendor POs for faster procurement.
Send automated reminder letters to debtors and creditors, track pending sales tax forms party-wise, and manage overdue accounts proactively.
Automate tax calculations for sales and service transactions, including Excise, GST, Service Tax, and Mod VAT ensuring full compliance.
Get month-wise and bill-wise outstanding reports to monitor cash flow, identify aging dues, and improve collection efficiency.
Plan and manage services by category, assign engineers, track due services, and maintain full-service logs with client complaints and requests.
Track required spares and consumables for scheduled services, manage part-to-part replacements, and avoid service delays due to unavailability.
Capture daily reports of service engineers, track completed tasks, pending issues, and client feedback for performance evaluation.
Classify items by category, track stock movement, apply ABC analysis, monitor fast/slow-moving goods, and set accurate reorder levels with historical pricing data.