Major Projects like ERP implementations have an organization wide impact. Failure in such porjects can have disruptive to catastrophic effects in financial and operational sense.
The most important thing to do before the start of the ERP implementation is to identify your organization’s processes, roles, hierarchy, departments etc. Identify the Key Performance Indicators(KPI) which that best fits your kind of business and will help you measure and quantify success.
The first step in decreasing derailments in implementations is pinpointing exactly where in the process they are most likely to occur. Often, this is in the last mile functionality. The “last-mile” refers to the processes that are unique to the company.
While many organizations have learned this lesson, others are just waking up to the hard, cold realization: modifications are obstacles to future upgrades.
Will users be expected to give up all of their personalizations? They shouldn’t be.
Some software providers offer other tools which organizations are finding helpful in the implementation stage, such as accelerators.
The addition of training tools can help employees ask the right questions or even discover the answer themselves.
For the implementation to go smoothly, the ERP needs to be user-friendly and easy to learn, with navigation that is intuitive and dashboards that push relevant data to the user. Software that is pleasing to look at and that generates a positive user experience will appeal to employees and help the overall implementation process.