ERP for Cloud

7 Major Challenges in the Retail Industry and how Lighthouse ERP can solve them

Published on : 07 February , 2023

The digital revolution has brought immense changes in the way retail industries and businesses work. Since the customers have become highly informative, it's even harder to provide a satisfactory experience to them. With the advent of technological advancements, everyone has become even more aware of the services, deals, prices, new trends, and what they exactly need to buy and from where.

Retail industries, by their very own nature, involves a lot of small transaction. As the industry involves all businesses that sell goods and services to consumers, including grocery, convenience, and department stores to discounts, independents, DIY, electrical, and speciality stores, this domain is much more diverse than any other industry.

In the course of this huge technological development, retail businesses are most likely to fall back if they don’t catch up with ever-changing requirements and evolve as the customer evolves. The biggest challenge, however, is to figure out how to integrate different processes in a seamless way. The way that retailers conduct business has been significantly impacted by big developments in the manufacturing industry. Despite the fact that many retailers have embraced new technology to increase productivity, the majority still do not have an integrated ERP system to aid in the management of their businesses.

Through this blog, we have mentioned 7 major challenges in the Retail Industry and how LIghthouse ERP can solve them:

1. Inadequate transparency over inventory and supply chain

Retailers often face issues with managing inventory and overviewing supply chain tasks accurately. This is due to the complexity of the distribution channel and it can impact the business abruptly if not appropriately handled. The concerns regarding timely and accurate reporting, ensuring that the right products are arriving at the warehouse, and tracking shipments often put retailers into trouble.

Solution: Integrate tasks with Lighthouse ERP

By integrating a supply chain management system with the help of Lighthouse ERP, Retailers can gain complete transparency of the distribution channel and entire network of suppliers and consumers. Through our consolidated ERP software, retailers can track their inventories at multiple locations, also, they'll be able to see who is placing orders, where things are being held or transported, and when they are being delivered. Because of this, your company's supply chain works as a whole and various divisions operate more effectively and efficiently.

2. Complicated order management process

Retail business involves a lot of small transactions. For this reason, it's likely for retailers to get overwhelmed by the volume of orders that are pouring in. Improper management can create a massive backlog of unfulfilled orders that could cause dissatisfaction among customers.

Solution: Simplify order management with Lighthouse ERP

Lighthouse ERP software is designed to streamline all the order management tasks and ensure that all the orders are being delivered on time. Additionally, it helps you handle orders more effectively by providing up-to-the-minute details on shipments, expenses, and delivery schedules so you can decide how much stock to have on hand at any one time. It aids in lowering cost per item and raises profit margin with more effective order management.

3. Siloed Data

Maintaining different spreadsheets for different purposes can cause huge data pile up. System limitations are the biggest cause of isolated systems in the business. This keeps the data from being circulated within the departments. As retailers frequently need to sift through vast amounts of data in order to assess and make wise decisions and this time-consuming process may result in mistakes and delays, both of which have an adverse effect on the decision-making process.

Solution: Connect your systems through a Centralised ERP Platform

With the aid of a centralized and cloud-based ERP platform, Retailers can access the data in real-time from anywhere. Lighthouse ERP stores all the crucial data in single cloud-based platforms and assists in managing the complete product lifecycle and lowers reporting errors.

4. Zero Collaboration

It is quite challenging for retail executives to find the best way to drive collaboration between the departments after the industry is on the verge of expanding its business rapidly. As the retail firm grows and establishes more stores across the region, it becomes increasingly difficult to bring collaboration between all the outlets and departments

Solution: Establish Synergy with Lighthouse ERP

Lighthouse ERP software enables members from various functions within an organization to collaborate more effectively, resulting in better collaboration. Merchandising teams, for example, can work with inventory control teams to ensure that their products are always in stock when customers need them. Sales and finance teams can work together to determine the amount of cash available for new orders. Lighthouse ERP software enables members from various functions within an organization to collaborate more effectively, resulting in creating synergy among the various retail outlets and departments.

For instance, the merchandising team could collaborate with the inventory control team to ensure that their products are available in stock when customers need them. Similarly, the sales team could converse with the finance team regarding cash availability.

5. Lack of innovation

Business processes are supposed to be straightforward, yet they are frequently complicated by corporate structure, sophisticated systems, and insufficient process development. The ever-changing consumer requirements demand an efficient business process mechanism. Without assessing and detecting process inhibitors and enhancements, as well as removing redundancies while adopting sound process improvements, business and earnings would eventually shrink.

Solution: Automate tedious tasks with Lighthouse ERP

Companies must adapt to sophisticated technologies and modify their routine operations in order to meet ever-increasing client demands. Retail executives may immediately identify major areas of improvement in their present business process when they have an ERP software solution in place. Automation of mundane processes with the help of Lighthouse ERP aids the executives to get involved in more innovative tasks.

6. Bad Customer experience

The majority of retail establishments have a manual point-of-sale system, which makes it challenging for workers to complete jobs swiftly and creatively. The inefficiency leads to longer processes and results in a bad customer experience.

Solution: Make tasks efficient with Lighthouse ERP

Through Lighthouse ERP, retailers can completely rebuild their store's payment procedures and business operations. Efficient management will eventually reduce the processing time and enhance the customer experience.


ERP can offer immense growth opportunities with the aid of seamless management and connectivity. Lighthouse ERP for Retail Industries enhances the productivity of the entire industry and increases ROI. Lighthouse ERP is all you need to deal with the challenges in your Retail business.

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